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Lead: Service Manager

SERKO is Australasia's premier Travel technology provider and market leader with a well-earned reputation. 

We are actively seeking an experienced Service Manager to join our service team. 

You will be responsible for management of our Support, Test and Configuration teams.  The role will encompass regular customer contact ensuring that service and quality standards are maintained, while building strong and open customer relationships. All tasks will focus ultimately on customer service delivery, with an emphasis on enhancing our clients experience with us. 

You'll be a self-motivated, hungry, goal oriented professional, with a proven record of building and maintaining strong business relationships and the ability to effectively manage multiple teams.   You will naturally have a superb customer focus, a curiosity to resolve our customer queries and be able to confidently manage expectations - as well as internal relationships to get what you need! 

It goes without saying that you will have outstanding communication and interpersonal skills as well as a commitment to excellence and proactive attitude to be a key member of the team, providing services at the highest possible standard.  Ideally you will have a minimum of 4 years experience in the corporate travel or service industry.

So if your second nature is service AND you are looking for that vital next step to your career then this could be the role for you!!  This opportunity is better than most - can you afford to miss it?

Email your interest and CV to recruit@SERKOonline.com.